Privacy Policy
Last Updated: 2026
PLATINUM EQUIPMENT LLC respects the privacy of visitors, customers, shop owners, contractors, and business contacts who use this website or submit information through the contact form. This Privacy Policy explains what information may be collected, how it may be used, and how visitors can contact the company with privacy questions.
Information We Collect
When visitors contact PLATINUM EQUIPMENT LLC, the website may collect information voluntarily provided through forms, email, or phone communication, including:
- Full name
- Business or shop name
- Phone number
- Email address
- City and state
- Type of equipment or service requested
- Equipment brand or model, if provided
- Project timeline
- Message content
- Parts or filter request details
- Any other information voluntarily submitted
The website may also collect basic technical information through normal website operation, such as browser type, device type, pages visited, approximate location, date and time of visit, and basic analytics information.
How Information Is Used
Information may be used to:
- Respond to inquiries
- Provide equipment information
- Prepare quotes or follow-up communication
- Schedule service or maintenance discussions
- Help identify parts or filters
- Understand customer equipment needs
- Coordinate layout or design conversations
- Maintain business records
- Improve website content and user experience
- Protect website security
- Prevent spam or misuse
- Comply with applicable obligations
Information Visitors Should Not Submit
Visitors should not submit sensitive personal or financial information through public website forms, including:
- Social Security numbers
- Dates of birth
- Credit card numbers
- Bank account numbers
- Passwords
- Login credentials
- Private financial records
- Medical records
- Confidential legal documents
No Sale of Personal Information
PLATINUM EQUIPMENT LLC does not sell personal information.
Sharing Information
Information may be shared only when reasonably necessary to operate the website, respond to inquiries, provide requested services, coordinate equipment or parts requests, comply with legal obligations, maintain security, or use basic service providers such as website hosting, email tools, form tools, analytics tools, or quote support tools.
If a request requires coordination with suppliers, manufacturers, service providers, shipping providers, or installation partners, limited information may be shared only as reasonably necessary to respond to the request.
Data Security
Reasonable steps are used to protect submitted information, but no website, email system, or internet transmission can be guaranteed completely secure.
Data Retention
Information may be retained for as long as reasonably necessary to respond to inquiries, manage customer communication, maintain business records, complete services, resolve disputes, and comply with obligations.
Contact
For privacy questions or concerns, contact PLATINUM EQUIPMENT LLC:
- Phone: 651-551-1855
- Email: info@platinumequipmentllc.com